Terms and Conditions

Holiday Terms and Conditions


  1. There are NO timeshare presentations required to use this vacation incentive or any other hoops you’ll need to jump through to redeem.Simply activate online by prepaying the hotel taxes and fees associated with the destination.After activation, login online and search for your preferred participating resort/hotel and preferred travel dates.
  2. The expiration date on this incentive pertains only to the activation of this vacation incentive and not the actual “Vacation Accommodation Vouchers.”You must activate this incentive within 7 days of registering your “Vacation Accommodation Voucher.” The Accommodation Voucher does not have any expiration.
    Travel can be completed within 18 months after activation. This incentive cannot be combined with any other hotel stay or promotional vacation offer. This incentive cannot be used in conjunction with another similar or same promotional offer.
    Travel to & from your chosen hotel or resort is not included.

    Redeemvacations.com  will only honour one incentive per family, friends, acquaintances or known groups travelling on the same, similar and/or adjoining arrival and departure dates. 

    If you have more than one vacation incentive, they cannot be used back to back in the same or different destinations. There must be at least 1 year gap between each vacation booked through Redeemvacations.com.

  3. GROUP travel is NOT allowed, only one incentive per household and resort/hotel is allowed. Reedeemvacations.com will only honour one incentive per family, friends, acquaintances or known groups travelling on the same, similar and/or adjoining arrival and departure dates.Only 1 party among friends, family, acquaintances or known groups can use the complimentary vacation incentive for the same or overlapping travel dates.  Otherwise, there are additional costs associated with group travel.

  4. This digital incentive will be considered void if bartered or purchased by the recipient. The incentive is valid for a reservation request offering Luxurious Resort/Hotel Accommodations in your choice of destinations provided by RedeemVacations.com. These rooms are for 2 to 4 occupants based on room type and availability and at least one occupant must be at least 21 years of age.Your cost to redeem this incentive and book the reservation is just our recovery fees for the local government taxes and tourism fees which vary by destination. The main reservation holder must also have a Major Credit or a Bank Debit Card with a Visa or Mastercard logo, plus a valid government-issued ID to check-in.

  5. The recipient of this incentive will receive luxury hotel accommodation room rate free of charge, which retail is valued at up to US$350 per night.

    However, recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. If applicable the resort fees will be disclosed when choosing a hotel and preferred travel dates.   Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities).

  6. All reservations require a minimum of 30 days advance notice to book.Reservations are based on availability and understandably rooms are less likely to be available at peak vacation periods like Easter, Christmas & School Holidays. Check-in is available 7 days a week.

  7. Resorts may choose to have a “weekend surcharge” at their discretion. Generally this is a modest nightly fee of US$50 to $55 per night for Fridays & Saturdays.

  8. This incentive activation is FINAL & NON-REFUNDABLE.The end user will have 18 months to travel and can choose from all available destinations to find travel dates and participating resort/hotel options. Once travel dates are confirmed, no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at regular retail rack rates, so once confirmed, changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)

  9. The user must reside at least 100 miles or 160 kilometres away from the destination resort of choice or choose a different resort offer from the available destination options.Remember, the participating hotels are providing this extraordinary “accommodation deal” on the basis that they hope to get “a financial return” via guests buying food, beverages, room service, spa treatment & tours etc whilst at the property.

    If “locals” were to avail themselves of the “free accommodation”, it’s likely they’d simply buy food & beverages locally (or bring from home!).

    And almost certainly, such “locals” would NOT be investing in spa massages, cocktails by the pool or tours.

    Hence why the 160km condition is a commonsense one.

  10. This incentive has no cash surrender value, void if discontinued and where prohibited by law.The terms of this offer are subject to change without notice.

    RedeemVacations.com reserves the right to offer other hotels with equal or similar value with incentive holder approval if required due to availability.

    Do not rely upon representations other than what is noted here.

  11. To redeem, simply activate the incentive online and then search online at Redeemvacations.com for the destination of choice and participating resort/hotels and travel dates.

  12. Booking fees & taxes apply with this accommodation offer.

    These taxes & fees are based on a few factors – examples include but are not limited to:
      * Remuneration to a 3rd party booking engine

    1. * Local tourism & bed taxes

      * Federal, state, local or municipal taxes

      * Value-added tax

      * Sales tax based on the full rack-rate of the accommodation

      * Maid service fees

      * Travel agency fees & zone surcharges